Terms & Conditions

TERMS AND CONDITIONS

These Terms and Conditions (“Terms”) govern your access to and use of the Sullivan Co. website and any purchases made through it. By accessing this website or placing an order, you agree to be bound by these Terms, our Privacy Policy, and any other policies posted on our website. If you do not agree to these Terms, you must not use this website or purchase our products. Sullivan Co. reserves the right to update, modify, or replace any part of these Terms at any time without prior notice, and it is your responsibility to review them periodically. Continued use of the website following any changes constitutes acceptance of those changes.

All products and services are offered subject to availability. We reserve the right to limit quantities, discontinue products, or refuse service to any person for any reason at any time. Product descriptions, pricing, and availability are subject to change without notice. While we make reasonable efforts to ensure that product information is accurate, Sullivan Co. does not warrant that descriptions, pricing, or other content on the website are error-free, complete, or current. In the event of an error, we reserve the right to correct it and cancel or refuse any order placed based on incorrect information.

All prices are listed in Canadian dollars unless otherwise stated. By placing an order, you agree to provide current, complete, and accurate purchase information. Payments are processed through third-party payment providers connected to our website platform, and Sullivan Co. does not store or control payment card information. Orders are not considered accepted until payment has been successfully processed and confirmation has been issued. We reserve the right to cancel or limit orders suspected of fraud, unauthorized activity, or violation of these Terms.

Shipping timelines provided on the website are estimates only and are not guaranteed. Sullivan Co. is not responsible for delays caused by carriers, customs, weather conditions, or other factors beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier. You are responsible for providing accurate shipping information, and we are not liable for orders lost or delayed due to incorrect addresses provided by the customer.

All sales are subject to our Refund and Warranty Policy as posted on the website. To the maximum extent permitted by law, products are provided “as is” and “as available” without warranties of any kind, either express or implied, except where otherwise required under applicable Canadian consumer protection laws. Sullivan Co. makes no guarantees regarding fitness for a particular purpose, durability, or uninterrupted availability of products or services.

This website and all content included on it, including but not limited to text, graphics, logos, images, and design, are the property of Sullivan Co. or its licensors and are protected by Canadian and international intellectual property laws. You may not reproduce, distribute, modify, or exploit any portion of the website without prior written consent from Sullivan Co.

To the fullest extent permitted by law, Sullivan Co., its owners, affiliates, and service providers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website, inability to use the website, purchase or use of products, or any errors, interruptions, or delays in service. Your use of the website is at your sole risk.

You agree to indemnify, defend, and hold harmless Sullivan Co. from any claims, liabilities, damages, losses, or expenses arising out of your violation of these Terms, misuse of the website, or infringement of any law or third-party rights.

These Terms shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the courts located in British Columbia, Canada.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions. These Terms constitute the entire agreement between you and Sullivan Co. regarding your use of the website and supersede any prior agreements or understandings.

For questions regarding these Terms and Conditions, you may contact Sullivan Co. at sullivanco2026@gmail.com.